OUR TEAM
MURAKAMI KUNIO
Founder - Luxury Travel Designer & Lifestyle Curator
Having traveled to over 30 countries, Murakami has experienced luxury hospitality and bespoke travel concepts across the globe. These experiences shaped his philosophy:luxury should feel effortless, meaningful, and personal. His mission is not to show clients more places, but to create journeys that remain vivid in memory long after the trip ends.
Frequently asked questions
Q1. What is IndoLuxe Travel & Experiences?
Q1. What is IndoLuxe Travel & Experiences?
A: IndoLuxe Travel & Experiences is a luxury travel planning and experience design brand. We create bespoke itineraries with deep cultural, lifestyle, and emotional value. Our focus is on personalized design and seamless delivery of high-end travel experiences. All travel services are delivered by licensed local travel partners in the destination.
How will I know the meeting point and departure time?
Q2. How is IndoLuxe different from a traditional travel agency?
A: Unlike traditional travel agencies that sell standardized tour packages, IndoLuxe acts as a curator, designer, and consultant. We tailor every itinerary to your preferences and oversee the quality of your travel experience. Operational execution and service delivery are provided by legally licensed local partners.
Q3. Can I request a customized itinerary?
Q3. What is included in the tour price?
A: The price includes:
- All domestic flights and domestic traffics
- Accommodation in five-star hotels throughout the journey
- Private chauffeured transportation
- All entrance tickets to attractions
- Gourmet dining experiences, including meals at Michelin-starred restaurants
What is not included in the tour price?
Q4. Can I request a customized itinerary?
A: Absolutely. Customized travel design is our core service. After you submit a consultation request (including travel dates, preferences, and budget).
What is not included in the tour price?
Q5. Do you offer pre-set itineraries?
A: Yes. We provide curated signature journeys that represent our brand’s philosophy and quality standard. These can be used as starting points for customization based on your needs.
What is not included in the tour price?
Q6. How do I book a trip with IndoLuxe?
A: Please begin by submitting a consultation request or inquiry form on our website. After reviewing your information, we will prepare a tailored proposal and arrange a consultation call to confirm details.
What is not included in the tour price?
Q7. What is your cancellation policy?
A: Cancellation and refund policies for travel services vary by itinerary and the licensed partner’s terms. These details will be included in your contract. Design and consultation fees paid to IndoLuxe are typically non-refundable, as specified in your proposal.
What is not included in the tour price?
Q8. Will I have support during my trip?
A: Yes. Your itinerary will include local support from the destination travel partner, including guides, transfers, and emergency contact information. IndoLuxe can also provide ongoing coordination and concierge support during your journey.
What is not included in the tour price?
Q9. Are group tours combined with other travelers?
A: No. Our signature and customized itineraries are private by design and intended exclusively for your group.
What is not included in the tour price?
Q10. Can you accommodate dietary or mobility needs?
A: Yes. Please include any dietary preferences, allergies, mobility requirements, or accessibility needs in your initial consultation. We will build the itinerary to accommodate your requirements to the best of our ability.